1.Scope of this notice
This notice explains what personal information Structured Brick Wealth Bank collects, why we collect it, how long we keep it, and the rights you can exercise over it. It applies to our website, the customer dashboard, and any communication you have with our teams.
2.Information we collect
We collect only what we need to open and operate your account, meet our legal obligations, and protect you from fraud.
- Identity data — full name, username, date of birth, government identification number, passport image and profile photograph
- Contact data — email address, mobile number with country code, residential address and country of residence
- Financial data — account balances, transactions, transfers, cards, loans, investments and currency conversions
- Device and session data — device type, browser, operating system, IP address and last-seen timestamps
- Support data — messages sent to our support assistant and correspondence with our teams
3.Why we use your information
Each use of your data is tied to a lawful basis: performing our contract with you, complying with legal obligations, protecting our legitimate interests in preventing financial crime, or your consent where required.
- Verifying your identity and approving your account before activation
- Executing payments, transfers, card operations and investment instructions
- Detecting fraud, screening sanctions lists and monitoring unusual activity
- Producing statements, tax documents and regulatory reports
- Securing your sessions and notifying you of new device sign-ins
4.How we protect it
Customer data is held in an access-controlled database with row-level security, so each record is readable only by its owner and by authorised staff acting within their role. Privileged operations are executed through audited server-side functions rather than direct database access.
Sensitive credentials such as your transaction PIN are stored only as one-way hashes. Card numbers and verification values are masked in the interface and never returned in full to the browser.
- Encryption in transit for all traffic, and at rest for stored records
- Role-based access control separating customer, compliance and administrator functions
- Immutable audit logging of every administrative action
- Automatic sign-out after a period of inactivity, plus device-level session revocation
6.How long we keep it
Account, transaction and identity verification records are retained for the period required by financial recordkeeping rules — generally a minimum of five years after your relationship with the bank ends. Device and session records are retained for a shorter period appropriate to security monitoring.
When a retention period expires, records are deleted or irreversibly anonymised.
7.Your rights
Subject to legal limits — for example, records we must keep for anti-money-laundering purposes — you may exercise the following rights at any time.
- Access a copy of the personal information we hold about you
- Correct inaccurate personal details from your profile settings
- Request deletion of information we are not required to retain
- Object to or restrict specific processing activities
- Withdraw consent for optional communications and notification preferences
- Receive an export of your statements and transaction history
8.Contacting the Privacy Office
Requests are acknowledged within two business days and answered within thirty days. We may ask you to verify your identity before releasing information, to protect your account from impersonation.
Related documents
Structured Brick Wealth Bank is a demonstration banking platform. Balances, transfers, cards and investments are simulated for educational and product-evaluation purposes and involve no real funds. Requests for copies of any policy referenced here can be sent through our contact page.